Privacy Policy

VIPPIE LLC (“Vippie”, “we”, “us”) is a creative technology studio that designs and builds websites, apps and AI tools. We are responsible for the personal information described in this policy. You can reach us at hi@vippie.co.

This policy applies to:

• this website;
• our communication with clients and people who contact us about projects;
• apps that Vippie publishes under its own name, including on the Apple App Store.

When we build a product for a client, the client usually decides how that product handles personal information, and the client’s own privacy policy applies to it.

• Information you send us. When you email us or reach out about a project, we receive your name, email address and anything you choose to include, such as details about your idea or company.
• Technical data. Our hosting provider, Cloudflare, processes basic technical data when you visit, such as your IP address, browser type and request logs. This is used to deliver the site, keep it secure and keep it fast.
• No tracking cookies. This website does not use advertising or tracking cookies, and we do not build profiles of visitors.

Each app we publish describes the data it collects in its App Store privacy details and, where relevant, in a notice inside the app. Many of our apps collect no personal data at all.

• We do not sell personal data.
• We do not use third-party advertising tracking in our apps unless it is clearly disclosed in that app’s listing and you have agreed to it where the law or the platform requires.
• Where an app uses a service provider, for example for crash reports, analytics or cloud storage, that provider processes data only on our behalf and under our instructions.

• to reply to your messages and discuss, plan and deliver projects;
• to run, secure, maintain and improve our website and apps;
• to provide app features you ask for and to support you;
• to meet legal, tax and accounting obligations and to protect our rights.

We do not use your information for automated decisions that have legal or similarly significant effects on you.

If you are in the European Economic Area or the United Kingdom, we rely on these legal bases: performing a contract or taking steps at your request before one; our legitimate interests in running a secure, working website and replying to enquiries; complying with legal obligations; and your consent, where we ask for it. You can withdraw consent at any time.

We never sell personal information. We share it only:

• with service providers that help us operate, such as hosting and email providers, who may use it only to provide their services to us;
• when the law requires it, or to protect the rights, safety and property of Vippie, our users or others;
• as part of a merger, acquisition or sale of assets, in which case this policy continues to protect your information.

We keep personal information only as long as we need it for the purposes above. Messages about projects are kept while we are talking or working together and for a reasonable time afterwards. Hosting logs are kept for a short period set by our provider. Records we must keep by law, such as invoices, are kept for the period the law requires.

We use reasonable technical and organizational measures to protect personal information, including encrypted connections (HTTPS) and limited access to the data we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, to object to or restrict how we use it, and to withdraw consent. To make a request, email hi@vippie.co. We may need to confirm your identity, and we aim to respond within 30 days.

California residents have rights under the CCPA and CPRA, including to know, delete and correct personal information, and to not be discriminated against for using these rights. We do not sell or share personal information for cross-context behavioral advertising.

EEA and UK residents may also lodge a complaint with their local data protection authority.

If one of our apps lets you create an account, you can delete the account and its data from inside the app where that option is offered. You can also email hi@vippie.co from the address linked to your account and ask us to delete it. We delete the data unless we are required by law to keep part of it.

Our website and apps are not directed to children under 13, or under 16 where local law sets a higher age. We do not knowingly collect personal information from children. If you believe a child has given us personal information, contact us and we will delete it.

We and our service providers may process information in countries other than the one where you live. When we transfer personal information out of the EEA or UK, we rely on appropriate safeguards, such as the European Commission’s Standard Contractual Clauses.

We may update this policy from time to time. We will post the new version on this page and change the effective date above. If a change is significant, we will give more prominent notice, for example on our website or in the affected app.

Questions or requests about privacy: hi@vippie.co.